Shared Web Hosting

Perfect for personal websites, blogs, and small businesses. Our shared hosting platform uses the latest cPanel control panel and includes everything you need to get started online.

• cPanel Control Panel with Softaculous Auto-Installer
• MySQL Databases with phpMyAdmin
• PHP 8.2, Python, Ruby, and Node.js Support
• Daily Automated Backups to Secure Cloud Storage
• Free Let's Encrypt SSL Certificates
• CloudFlare CDN Integration
• Advanced Anti-Spam and Malware Protection
• FTP/SFTP Access with Multiple User Accounts

VPS Hosting Solutions

Virtual Private Servers with dedicated resources, root access, and complete control over your hosting environment. Powered by enterprise-grade SSD storage and guaranteed resources.

• Full Root Access with SSH Key Authentication
• Choice of Linux Distributions (Ubuntu, CentOS, Debian)
• KVM Virtualization Technology
• Dedicated CPU Cores and RAM
• NVMe SSD Storage with RAID-10 Protection
• 1Gbps Network Connection
• Free IPv4 and IPv6 Addresses
• Custom ISO Image Support
• API Access for Automation

Dedicated Server Hosting

Enterprise-grade dedicated servers in tier-1 data centers with 100% hardware ownership, unlimited bandwidth, and professional server management options.

• Intel Xeon and AMD EPYC Processor Options
• Up to 512GB DDR4 ECC Memory
• Enterprise NVMe SSD and HDD Storage Options
• Multiple 1Gbps and 10Gbps Network Ports
• IPMI Remote Management Interface
• Hardware RAID Controllers with Battery Backup
• Redundant Power Supplies and Network Connections
• 24/7 Network Operations Center Monitoring
• Optional Managed Services and Server Administration

Technical Specifications & Infrastructure

CyberHost Pro operates 15 state-of-the-art data centers across North America, Europe, and Asia-Pacific regions, ensuring optimal performance and redundancy for your hosted applications.

Data Center Locations:

• United States: New York, Los Angeles, Chicago, Dallas, Miami
• Europe: London, Amsterdam, Frankfurt, Paris
• Asia-Pacific: Tokyo, Singapore, Sydney
• Canada: Toronto, Vancouver
• South America: São Paulo

Network & Security:

• Multi-homed BGP network with Tier-1 providers
• Advanced DDoS protection up to 1Tbps mitigation
• Web Application Firewall (WAF) protection
• Automated malware scanning and removal
• SOC 2 Type II and ISO 27001 certified facilities
• 24/7 physical security with biometric access controls

Company Overview

CyberHost Pro LLC is a leading web hosting and cloud infrastructure provider established in 2019. We specialize in delivering high-performance hosting solutions to businesses, developers, and organizations worldwide.

Our mission is to provide reliable, secure, and affordable hosting services backed by exceptional customer support. We have grown to serve over 50,000 customers across 120 countries, hosting more than 200,000 websites and applications.

Legal Business Information

Legal Entity: CyberHost Pro LLC
Business Registration Number: LLC-2019-892741
Federal Tax ID (EIN): 47-2847593
State of Incorporation: Delaware, United States
DUNS Number: 117-394-8521
Business License: Active and in good standing

Registered Business Address:

CyberHost Pro LLC
875 Technology Drive, Suite 400
Austin, TX 78701
United States of America

Corporate Structure:

• Limited Liability Company (LLC) incorporated in Delaware
• Registered with Delaware Division of Corporations
• Foreign qualification filed in Texas for business operations
• Compliant with all federal and state tax obligations
• Current business licenses for technology services

Industry Certifications & Compliance

CyberHost Pro maintains the highest standards of security, reliability, and compliance to serve enterprise customers and regulated industries.

• SOC 2 Type II Certification for Security and Availability
• ISO 27001 Information Security Management System
• PCI DSS Level 1 Service Provider Certification
• GDPR Compliance for European Union data protection
• HIPAA Business Associate Agreement capabilities
• SSAE 18 SOC audited data centers
• 99.9% Uptime Service Level Agreement (SLA)

Leadership Team & Expertise

Our executive team brings over 50 years of combined experience in web hosting, cloud infrastructure, and enterprise technology solutions.

Key Personnel:

• Michael Chen, CEO & Founder - Former VP of Engineering at HostTech Solutions
• Sarah Rodriguez, CTO - 15 years experience in cloud infrastructure
• David Kumar, VP of Operations - Expert in data center management
• Lisa Thompson, Head of Customer Success - Specialized in hosting support

Financial Information & Banking

CyberHost Pro LLC maintains corporate banking relationships with major financial institutions and uses industry-standard payment processing systems.

• Primary Banking: Wells Fargo Commercial Banking
• Payment Processing: Stripe, PayPal, and Authorize.Net
• Credit Card Security: PCI DSS Level 1 compliant processing
• Business Insurance: General liability and cyber security coverage
• Financial Auditing: Annual independent financial review

Corporate Headquarters

CyberHost Pro LLC
875 Technology Drive, Suite 400
Austin, TX 78701
United States of America

Main Phone: +1 (512) 555-0123
Toll-Free: 1-800-CLOUD-PRO (1-800-256-8377)
International: +1 (512) 555-0123
Fax: +1 (512) 555-0124

Business Hours:
Monday - Friday: 8:00 AM - 8:00 PM CST
Saturday: 9:00 AM - 5:00 PM CST
Sunday: 12:00 PM - 6:00 PM CST
Technical support available 24/7/365

Department Contact Information

Sales & New Customers

Email: sales@CyberHostpro.com
Phone: +1 (512) 555-0125
Live Chat: Available on website 24/7

Technical Support

Email: support@CyberHostpro.com
Phone: +1 (512) 555-0126
Emergency: +1 (512) 555-0127
Support Portal: Available 24/7 in client area

Billing & Accounts

Email: billing@CyberHostpro.com
Phone: +1 (512) 555-0128
Hours: Monday - Friday, 8:00 AM - 6:00 PM CST

Legal & Compliance

Email: legal@CyberHostpro.com
Address: Legal Department, CyberHost Pro LLC
875 Technology Drive, Suite 400
Austin, TX 78701, USA

Media & Press Inquiries

Email: press@CyberHostpro.com
Contact: Sarah Rodriguez, CTO

International Offices

European Operations

CyberHost Pro Europe B.V.
Herengracht 182
1016 BR Amsterdam
Netherlands
Phone: +31 20 555 0123

Asia-Pacific Operations

CyberHost Pro Asia Pte Ltd
1 Raffles Place, #40-02
One Raffles Place
Singapore 048616
Phone: +65 6555 0123

Emergency Contacts

For critical infrastructure issues, security incidents, or service emergencies:

• 24/7 Emergency Hotline: +1 (512) 555-0127
• Network Operations Center: noc@CyberHostpro.com
• Security Incidents: security@CyberHostpro.com
• Abuse Reports: abuse@CyberHostpro.com

1. Information Collection and Use

CyberHost Pro LLC ("CyberHost Pro," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web hosting services, visit our website, or interact with our customer support.

Personal Information We Collect:

• Account registration information (name, email, phone number)
• Billing and payment information (credit card details, billing address)
• Identity verification documents for enterprise customers
• Technical support communications and service requests
• Website usage data and server log information
• Domain registration and DNS configuration data

2. How We Use Your Information

We use the collected information for legitimate business purposes, including:

• Providing, maintaining, and improving our hosting services
• Processing payments and managing billing accounts
• Communicating about service updates, security alerts, and support
• Preventing fraud and ensuring account security
• Complying with legal obligations and industry regulations
• Analyzing service performance and customer satisfaction

3. Information Sharing and Disclosure

CyberHost Pro does not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent or as directed by you
• To third-party service providers who assist in service delivery
• When required by law, court order, or government regulations
• To protect our rights, property, or safety and that of our customers
• In connection with a business transfer or acquisition

4. Data Security and Protection

We implement industry-standard security measures to protect your information:

• 256-bit SSL/TLS encryption for data transmission
• Multi-factor authentication for account access
• Regular security audits and penetration testing
• SOC 2 Type II certified data centers
• Employee background checks and security training
• Automated backup and disaster recovery procedures

5. International Data Transfers

CyberHost Pro operates globally and may transfer your data across international borders. We ensure adequate protection through:

• Standard Contractual Clauses for EU data transfers
• Privacy Shield certification for US-EU data flows
• Local data residency options in key markets
• GDPR compliance for European customers

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access and obtain copies of your personal data
• Correct inaccurate or incomplete information
• Delete your personal data (subject to legal requirements)
• Object to or restrict certain processing activities
• Data portability for certain types of information
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@CyberHostpro.com or use the privacy controls in your account dashboard.

7. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact:

Privacy Officer
CyberHost Pro LLC
875 Technology Drive, Suite 400
Austin, TX 78701, USA
Email: privacy@CyberHostpro.com
Phone: +1 (512) 555-0123

1. Acceptance of Terms

By accessing or using CyberHost Pro LLC's hosting services, website, or related services ("Services"), you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you ("Customer," "you," or "your") and CyberHost Pro LLC ("CyberHost Pro," "we," "us," or "our").

If you do not agree to these Terms, you may not access or use our Services. We may update these Terms from time to time, and your continued use constitutes acceptance of any changes.

2. Description of Services

CyberHost Pro provides web hosting, virtual private server (VPS), dedicated server, domain registration, and related internet services. Our Services include:

• Shared web hosting with cPanel control panel
• Virtual Private Server (VPS) hosting solutions
• Dedicated server hosting and colocation
• Domain name registration and DNS management
• SSL certificate provisioning and management
• Email hosting and anti-spam services
• Content delivery network (CDN) services
• Backup and disaster recovery solutions

3. Account Registration and Security

To use our Services, you must create an account and provide accurate, complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Ensuring your contact information remains current
• Complying with password security requirements

4. Acceptable Use Policy

You agree not to use our Services for any unlawful purpose or in any way that violates these Terms. Prohibited activities include, but are not limited to:

• Hosting or distributing illegal content, malware, or viruses
• Sending spam, bulk email, or unsolicited communications
• Violating intellectual property rights of others
• Engaging in hacking, phishing, or other security attacks
• Using excessive server resources that affect other customers
• Adult content, gambling, or illegal pharmacy websites
• Cryptocurrency mining or similar resource-intensive activities

5. Payment Terms and Billing

Payment terms are specified in your service agreement and invoice. General billing terms include:

• Services are billed in advance according to your chosen billing cycle
• Payments are due within 15 days of the invoice date
• Late payments may result in service suspension or termination
• Setup fees, if applicable, are due upon service activation
• Refunds are subject to our 30-day money-back guarantee policy
• Prices may change with 30 days advance notice

6. Service Level Agreement (SLA)

CyberHost Pro guarantees 99.9% network uptime for our hosting services. SLA terms include:

• Uptime measurement excludes scheduled maintenance windows
• Service credits provided for verified downtime exceeding SLA
• Credits calculated as percentage of monthly hosting fees
• Claims must be submitted within 30 days of the incident
• Maximum monthly credit is 100% of hosting fees

7. Data Backup and Recovery

While we provide backup services, customers are ultimately responsible for their data:

• Daily automated backups are provided as a courtesy service
• Backup retention periods vary by hosting plan
• Customers should maintain independent backups of critical data
• CyberHost Pro is not liable for data loss or corruption
• Backup restoration may incur additional fees

8. Intellectual Property Rights

CyberHost Pro respects intellectual property rights and expects customers to do the same:

• You retain ownership of content you upload to our servers
• You grant us license to host and deliver your content
• You must have rights to all content hosted on our services
• We may remove content that violates intellectual property rights
• DMCA takedown procedures are followed for copyright claims

9. Limitation of Liability

To the maximum extent permitted by law, CyberHost Pro's liability is limited as follows:

• Total liability shall not exceed fees paid for the affected service
• We are not liable for indirect, incidental, or consequential damages
• Business interruption, lost profits, or data loss are excluded
• Force majeure events are excluded from liability
• Some jurisdictions may not allow these limitations

10. Termination

Either party may terminate the service agreement under certain conditions:

• Customers may cancel services with 30 days notice
• We may suspend or terminate for Terms violations
• Immediate termination for illegal activities or security threats
• Data may be deleted after account termination
• Refunds are subject to our refund policy terms

11. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Texas, United States. Any disputes will be resolved in the state or federal courts located in Austin, Texas. Both parties consent to the jurisdiction of these courts.

12. Contact Information

For questions about these Terms of Service, please contact:

Legal Department
CyberHost Pro LLC
875 Technology Drive, Suite 400
Austin, TX 78701, USA
Email: legal@CyberHostpro.com
Phone: +1 (512) 555-0123